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Your Top Requested Plasmid in 2015!

Posted by Tyler Ford on Dec 30, 2015 10:30:00 AM

We’ve dug into the data from our repository to find our most requested plasmid in 2015. In line with all of the exciting developments surrounding CRISPR genome engineering in the past year, we're excited to announce that the plasmid most requested from the Addgene repository in 2015 was...

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Topics: Fun, Inside Addgene, CRISPR, pooled libraries

A Better Way to Get Customer Support: The Help Center

Posted by Bryan Archambault on Dec 10, 2015 10:30:00 AM

Addgene’s Customer Service Philosophy

Customer service can be a hassle. You finally make it through a 20-step phone tree, only to be left on hold for an hour. When you finally speak to a human being, you may not even get a solution to the problem you called about. Next, you try an email, given that this is the 21st century and all. But while the auto-reply telling you your message was received is a nice touch, it doesn’t help much if the actual response takes 3 days and still doesn’t even answer your question.

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Topics: Inside Addgene

Reaching out to China: Canton Nucleic Acids Forum (CNAF) 2015

Posted by Joanne Kamens on Dec 1, 2015 10:30:00 AM

Having never been to China myself, I was pleased to be able to participate when the organizers of the Canton Nucleic Acids Forum (CNAF) 2015 conference invited me to attend and speak about Addgene’s experience helping scientists share plasmids, especially those of the CRISPR variety (see slides from my talk below). Largely organized by Dmitry Samarsky, and a very welcoming team from China’s Ribobio, the illustrious speaker list attracted a host of sponsors based all over the world. With three Nobel Prize winners, one NIH Director and a co-founder of BGI-China presenting, it’s no wonder it was attended by over 300 Chinese scientists eager to hear current findings in nucleic acid science. I was delighted to see that the majority of attendees were scientists still working at the bench. It was a fantastic opportunity to talk to so many scientists who were potential Addgene requestors and depositors. China is in one of the top 10 countries in number of plasmid requests from Addgene.

Check out Joanne's Reddit AMA

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Topics: Scientific Sharing, Inside Addgene

Tips from the Repository Trenches: Using Barcodes to Track Samples

Posted by Amanda Hazen on Oct 6, 2015 10:30:00 AM

Every plasmid sample enters Addgene the same way. A package is delivered by a mail courier and then the journey of transformation and storage begins. Some samples are submitted as bacterial colonies in petri dishes, but close to 80% of samples are received as DNA in a microcentrifuge tube. Once a sample enters Addgene’s lab, a series of events is triggered. Each step is tracked through barcoded tubes that are scanned into our Laboratory Information Management System (LIMS), a database we use to keep track of and manage all of the samples that come through our doors. It would be a nightmare if we didn’t have a simple way to track all of our 40,000 samples available for distribution!

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Topics: Inside Addgene, Lab Tips

The Importance of a Fun Workplace: Company Culture at Addgene

Posted by Laura Veckerelli on Sep 3, 2015 10:30:00 AM

Our story today starts with a bit of Addgene history...

As you may be aware, Melina Fan, her brother Ken Fan, and her husband Benjie Chen co-founded Addgene in 2004. They worked tirelessly to get Addgene from a concept to an up and running repository. As they built the foundation for what Addgene is today, there was a lot of blood, sweat, and, I’m guessing, literal tears (though none of the founders have EVER confirmed this with me). While things were incredibly busy in those early years, the founders knew that company culture and enjoying your job were important parts of team buidling - they relieved some of the pressure of start up life and maintained their sanity by throwing fun into the mix.

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Topics: Career, Inside Addgene

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